Confirm agency name, timezone, week start, time format, and pay period settings.
First Login
Agency Setup Wizard
Preview the guided onboarding path for a new agency. The wizard uses a fictional sample agency and avoids real customer or personal demo data.
Setup path
Start from Dispatch, Police, Fire, EMS, Corrections, Nursing, or Generic templates.
Define positions, supervisor roles, and required certifications.
Configure shift groups, coverage minimums, maximums, and coverage spots.
Enable banks, increment rules, reasons, admin override, and VOT settings.
Add employees manually, import CSV data, assign roles, and prepare invitations.
Fictional setup sample
Agency
City of Fairview
Dispatch Center
America/Chicago
Coverage
Day Shift: min 2, preferred 3
Night Shift: min 2, preferred 2
Rules
15-minute request increments
Admin override allowed
Dispatch reason template